Causes of Power Interruptions

Causes of Power Interruptions


Vehicular accidents that topple or break electric posts cause wire down and other damage to electric facilities

During such emergencies, SURNECO cuts off power in the affected circuit area until it is safe for residents

Tree branches that touch bare high-tension wires and kites and strings that get entangled with these wires also cause power interruption. Trim trees before they touch the wires. If branches are beyond normal reach, we will be glad to assist you in trimming them. Call us at our Hotline Numbers 162.

Falling debris and equipment that touch electric wires in construction work near existing SURNECO facilities is another reason. Parties responsible for such outages may be penalized

Rampant theft of electricity in an area often overloads electrical facilities. Under Republic Act 7832, electricity or line material pilferage is a serious crime which meets a penalty of up to 20 years of imprisonment. The law also makes the offender liable to pay the value of electricity pilfered plus surcharge.

Electric wires, transformers and substations hit by lightning during thunderstorms also cause power interruption. Typhoons can cause serious and widespread damage to these distribution facilities.

Contact Us

Main Office:

 Espina Street, Surigao City
 Hotline No.: 162
 (086) 826-5456
 09195206025 / 09209765105


 Sub Offices:

SAO1- San Isidro, Gigaquit  09209459526
SAO2- Magpayang, Mainit  09209459475
SAO3- Malimono  09209459476
SAO4- Sta. Cruz, Placer  09209459483